Organization roles

Roles control what each person can see and change. If a button is missing, it usually means the current role does not have that permission.

Owner

• Full access to organization settings and operational pages.
• Can invite members, change member roles, and remove members.
• Can access billing (if enabled) and the danger zone.
• Can delete the organization.

Admin

• Manages day-to-day operations: assets, inspections, executions, and equipment.
• Can invite members and update roles.
• Can access the danger zone actions.
• Cannot transfer ownership implicitly; owner-level decisions remain with the owner.

Member

• Plans inspections and manages assets.
• Can review execution history and protocols.
• Usually does not manage team permissions or irreversible settings.

Technician

• Works from assigned inspections and the inspection workbench.
• Completes inspection steps, captures evidence, and signs finished inspections.
• Manages technician equipment and calibration certificates.
• Does not manage organization settings, members, or billing.

When access does not match expectations

1. Open Settings > Members.
2. Confirm the user’s current role.
3. Update the role if needed.
4. Ask the user to refresh and reopen the page.

For role updates and invites, see Members and roles.