Documentation

Analytics and Insights Status

What is currently available for technician analytics and where to get reliable operational signals.

Technician-facing analytics surfaces are currently limited.

Current availability

  • Some analytics/insights entries are visible in navigation.
  • Final technician analytics integration is still being completed.
  • You may see placeholder content in selected analytics screens.

Where to get reliable signals today

Use these screens for operational truth:

  • Home: overdue/due-soon/in-progress/signature queues.
  • Work: current assignment queue and active workload.
  • History: completed work records and execution details.
  • Sync center: pending uploads, failures, conflict links.
  • Equipment: calibration risk and readiness.

Recommendation

Treat analytics/insights pages as supplementary until full data integration is announced. Base daily decisions on Home, Work, Sync, and Equipment.